Privacy Policy

Last updated: June 25, 2026

Introduction

GINECHIP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

Information You Provide: We collect information you voluntarily provide when you fill out forms on our website, including your name, email address, company name, phone number, and any other details you submit through our contact or RFQ forms.

Automatically Collected Information: When you access our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, and access times. We may also use cookies and similar tracking technologies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect to: respond to your inquiries and provide requested services; process and fulfill orders for semiconductor substrates and services; communicate with you about products, services, and technical updates; improve our website, products, and customer experience; comply with legal obligations and enforce our terms of service; and detect and prevent fraudulent or unauthorized activity. We do not sell your personal information to third parties.

Data Sharing and Disclosure

We may share your information with: service providers who assist us with website hosting, data analysis, email delivery, and customer support; payment processors for transaction processing; and legal authorities when required by law or to protect our rights. All third-party service providers are contractually bound to protect your information and use it only for the services we request.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, it will be securely deleted or anonymized. Typically, inquiry data is retained for 3 years for business continuity purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict processing of your information; request data portability; and withdraw consent at any time. To exercise any of these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. For detailed information about the cookies we use, please review our Cookie Policy for more information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your information remains protected in accordance with this policy and applicable law, including the use of Standard Contractual Clauses where required.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the revised policy on this page and update the "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact

For privacy-related inquiries, to exercise your data rights, or if you have questions about this policy, please contact us via our contact page.